Privacy policy
Last Updated: July 13, 2026
At QWIKSY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our store, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
Order Information
- Products purchased
- Order history
- Shipping information
- Returns and exchanges
Payment Information
Payments are securely processed through trusted third-party payment providers. QWIKSY does not store your complete credit or debit card information.
Device & Website Usage
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Shopping activity
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Manage returns and refunds
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Detect fraud and protect our business
- Comply with legal obligations
- Respond to your inquiries
If you choose to receive marketing communications, we may also send promotional emails about new products, offers, or updates. You can unsubscribe at any time using the link included in our emails.
WhatsApp Communication
If you contact us through WhatsApp, we may collect your name, phone number, and any information you choose to share with us in order to answer your questions, provide customer support, and assist with your orders.
Cookies & Analytics
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
We may use services including:
- Shopify Analytics
- Google Analytics
- Meta (Facebook) Pixel
- Other performance and marketing tools
These technologies help us improve our website, personalize your experience, measure advertising performance, and better understand customer preferences.
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We only share your personal information when necessary to operate our business.
This may include sharing information with:
- Shopify, which powers our online store
- Payment processors
- Shipping and delivery companies
- Customer support providers
- Analytics and marketing service providers
- Government authorities when required by applicable law
We never sell your personal information.
Shopify
Our store is powered by Shopify. Information submitted through our website may be processed by Shopify in accordance with Shopify's Privacy Policy.
To learn more about how Shopify processes personal information, please visit:
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can remove it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
While we take security seriously, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Your Rights
Depending on your country of residence, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Receive a copy of your personal data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
International Data Transfers
Your information may be processed or stored outside your country of residence by Shopify or our trusted service providers. Where required, appropriate safeguards are used to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
Any updates will be posted on this page along with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, we're happy to help.
QWIKSY
📍 Beirut, Lebanon
📧 Email: info@qwiksyshop.com
📱 WhatsApp: +961 71 666 281
We aim to respond to all privacy-related inquiries within 2–5 business days.